Contact
Get In Touch
All operations in the UK and Ireland are administered from our Head Office in Manchester. We have trained staff with many years experience in marine seating ready to assist you. Please complete the form below or contact us on info@crownseats.co.uk and we will answer AS SOON AS WE CAN.
Call us
0161 643 4090
Email Us
office Hours
M-F: 9am–4pm
S-S: closed
Visit us
CROWN MARINE SEATS
Unit 22, Southgate Business Park, Heywood, Greater Manchester OL10 1PW
WE WOULD LOVE TO HEAR FROM YOU.
Please complete the form and upload any supporting files that you think may help us deal with your enquiry more efficiently. Please note that each file uploaded must be smaller than 10MB.
F.A.Q.
General Questions
Here are some of the more frequently asked questions from our clients.
Of course, if there is anything at all you are wondering about, simply drop us an email and one of our staff will be pleased to answer.
And please, feel free to call us during normal office hours.
is my warrany still valid?
Alu Design products carry a one-year warranty and RECARO Maritime seats and SHOXS also, one year. If products were supplied by an Authorized Importer / Dealer, your Warranty will be valid.
can i speak to someone right now?
We will do our best! There should always be someone available during office hours. In busy periods (for example during exhibitions) we aim to put you in touch with one of our seat specialists.
i need spare parts in a hurry!
Please send your enquiry to info@crownseats.co.uk and mark “Urgent!” We should be able to dispatch parts, within the UK, same day.
how do i pay for your products?
We are mainly a business – to – business Company but also sell direct to end-users. Clients have the option to pay in £, EURO or USD.
SHipping
Delivery Options & Guidelines
direct from factory
For pallet loads and crates or boxes, deliveries to your yard or vessel can be arranged direct from factory.
internal post
A small stock of seats and spare spare parts are kept by our logistics partners in each country for overnight dispatch.
ready for Delivery
A pallet of four seats weighs up to 250kg. Please make sure that you are able to handle these shipments
Tracking
Unless very small items are sent by post, all shipments from Crown are traceable.
Report Damaged Item
Packaging, crates or goods that are damaged on arrival should be photographed and reported to us at info@crownseats.co.uk
Return a Package
For returns, please contact info@crownseats.co.uk
Track A Package
Your tracking number will be supplied by email link on dispatch. For queries, contact the shipper or mail us at info@crownseats.co.uk
Contact Crown Marine Seats
NOTE TO DELIVERY DRIVERS AND VISTORS
We wish to inform you that our business operations at our industrial unit in Heywood involve the use of forklifts and delivery lorries which service the units belonging to our neighboring businesses. Therefore, we advise all individuals, including delivery drivers and visitors to exercise caution and be mindful of potential hazards when accessing our premises.
To enhance safety measures, we strongly recommend that all personnel wear high visibility clothing such as a high visibility vest or jacket. This precautionary measure will increase visibility and minimize the risk of accidents or mishaps while making deliveries to or visiting our premises.
We kindly request your cooperation in adhering to these safety measures to ensure the safety and well-being of all personnel in the vicinity of our shared industrial estate.
Thank you for your attention to this matter.
Sincerely,
Peter Jones/ Crown Marine Seats
Please remember! We always give impartial advice!
head office
Crown Marine Seats
Unit 22, Southgate Business Park
Heywood, OL10 1PW
Open Everyday 9am-5pm
